How GrazerTrack Push Notifications Work

GrazerTrack delivers real-time alerts directly to your Android device, ensuring you stay informed about your livestock, fleet vehicles, or equipment.

Notifications include:

  • Geofence alerts — when a device breaches or leaves a designated area.
  • Tracker offline — when a device goes offline or loses connection.
  • Battery low — when the device’s battery needs charging or replacement.
  • Unusual movement detected — potential theft or suspicious activity.
  • System & firmware updates — keep your system current and efficient.

Admins manage notification settings for entire groups, while individual users can customize their own alert preferences.

How GrazerTrack Push Notifications Are Delivered

GrazerTrack uses Firebase Cloud Messaging (FCM) for dependable delivery:

  • Messages go straight from GrazerTrack’s cloud to your device—even if the app isn’t open.
  • Notifications are pushed instantly without relying on SMS.
  • Alerts are divided into intuitive notification channels for prioritization.

Android Notification Categories

Notification channels help you stay organized:

  • Critical Alerts: Geofence breaches, offline trackers, unusual movement.
  • Battery & Device Health: Low battery, connection restored, firmware updates.
  • System Messages: App updates, configuration changes, routine maintenance.

You can customize each channel’s sound, vibration, or priority settings for your needs.

Why You May Not Receive Notifications

Some common blockers and how to fix them:

  • Battery optimizations may restrict app activity.
  • Background data usage disabled – ensure GrazerTrack is allowed to use mobile data in the background.
  • Do Not Disturb (DND) mode could silence notifications.
  • Disabled Google Play Services disrupts FCM functionality.
  • Outdated app versions might miss important updates.

Troubleshooting by Device Brand

Xiaomi

  1. Go to Settings → Battery & Performance → App Battery Saver.
  2. Set GrazerTrack to No restrictions.
  3. Ensure Autostart is enabled for GrazerTrack.
  4. In Settings → Apps → GrazerTrack → Mobile Data, enable Background data usage.

OnePlus

  1. Go to Settings → Apps & Notifications → Special App Access → Battery Optimization.
  2. Choose GrazerTrack and set it to Don’t optimize.
  3. Allow background activity.
  4. In App info → Mobile Data & Wi-Fi, enable Background data.

Google Pixel

  1. Open Settings → Apps & Notifications → GrazerTrack → Notifications.
  2. Check that all notification channels are enabled.
  3. Ensure Background data is turned on under Mobile Data & Wi-Fi.

Samsung

  1. Go to Settings → Device Care → Battery → App Power Management.
  2. Add GrazerTrack to the Apps that won’t be put to sleep list.
  3. In Settings → Apps → GrazerTrack → Mobile Data, enable Allow background data usage.
  4. Confirm notification permissions are enabled.

Best Practices (Android)

  • Always use the latest version of GrazerTrack.
  • Enable Autostart / Background activity.
  • Allow Background data usage.
  • Exclude GrazerTrack from Battery Saver / Optimization.
  • Double-check that Critical Alerts are not muted or hidden.

How GrazerTrack Push Notifications Work on iOS

For iPhone users, here’s how to configure GrazerTrack notifications to keep your alerts prompt and visible—even when your device is in silent mode.

1. Enable Core Notification Permissions

Go to your iPhone Settings → Notifications → GrazerTrack, then enable:

  • Allow Notifications
  • Alerts (Lock Screen, Notification Center, Banners)
  • Allow Critical Alerts — essential for delivering alarms even in silent or DND modes.

2. Configure Notification Appearance & Behavior

Within the GrazerTrack app:

  • Head to Menu → App Settings → System Settings to adjust Critical Alert Volume.
    (Note: This returns to max volume after reinstall or sign-in.)

In iOS Notification settings:
3. Choose Banner Style → Persistent, so alerts remain until dismissed.
4. Turn on Sounds to ensure each notification makes a sound.
5. Enable Badges to show unread alert count on the app icon.
6. Set Show Previews:

  • Always — preview text always visible
  • When Unlocked — visible only when unlocked
  • Never — previews hidden for privacy
  1. Use Notification Grouping if you’d like alerts grouped together.

3. Access to the Notification Feed

Make sure users have notification feed access in the app — if not, they won’t receive push notifications:

  • Navigate: Devices → (Your Tracker Hub) → Settings → Users → User Settings.

Final Advice & Support

To make sure you never miss a critical update:

  • Keep GrazerTrack app up to date on all devices.
  • Allow background activity and background data usage.
  • Configure Android and iOS settings as above.
  • Verify users have proper notification permissions.
  • For ongoing issues, reach out to [email protected] or use the Help section in the GrazerTrack app.
Shopping Cart
Scroll to Top